Suitable for anyone that is required to deal with disciplinary procedures at work.
Discipline in the workplace has a pivotal role to play in any organisation. Used correctly and fairly, where appropriate, discipline can ensure that employers, customers, suppliers and employees are protected from any misconduct that may occur within the workplace.
The key elements are as follows:
ACAS Code of Practice & Setting and Maintaining Standards – Statutory requirements relating to discipline within the workplace. What constitutes reasonable behaviour along with the importance of setting and maintaining standards. Looking at the difference between Capability and Culpability
Informal or Formal Approach? – Discussing unsatisfactory behaviour with the employee concerned. Deciding on the best approach with the overriding aim of taking corrective, early action
Informal Approach – Minor misconduct can usually be dealt with informally, the materials will look at counselling: definition, usage and stages to use.
Formal Approach – Corrective/Formal areas of the process. When it is considered that an employee’s conduct may have breached a rule or standard. The materials look at what constitutes ‘Equity’ and the ‘5 Principles of Justice’ incorporating:
Fact Finding Investigation – To enable a more informed and balanced decision making process
Preparing for Interview – Practical and interpersonal issues to consider before, during and after a disciplinary interview
Note Taking – During an interview to ensure objective, factual record of the proceedings and statements, including their legal implications
Conclusion Notes – The written explanation of the decision; why that particular decision was reached, considerations, options and the rationale for course of action
Appeal Process – Ensuring fairness within a disciplinary procedure where the result could be; revoking the decision, confirming the decision, or reducing the penalty
Bringing it all together – Exercise that reviews the key aspects of the end to end process
Review of Session – Creating an action plan to embed learning.
At this end of this Discipline in the Workplace training course participants will be able to: