1 day

Intended for:
Team leaders, supervisors, managers, HR professionals and anyone else involved in the management of people or organisations.

The need for managers, HR people and leaders to control absenteeism is critical if a company is to survive and prosper.

But just what is ‘absence’? And how do we go about managing it and reducing it wherever we can, without falling foul of employment law?

An Absence Management Model – this section identifies a simple model for managers to apply when dealing with absenteeism

Defining Absence – the text book definition will help learners clearly understand what is meant by absence

Types of Absence – unravelling the different types of absence and distinguishing between absence and leave

Classifying Absence – by classifying types of absence, the learner can begin to get a steer on how to manage it

Statistics – identifying the real cost of absence and looking at regional and sector differences

Reasons for Absence – considering the high level issues that have an impact on absence, like culture and job design

Causes of Sickness – here the national league tables of sickness causes are discussed, giving the learner the chance to reflect on their own team or company

Absence Management – Stage 1 – contracts, policies, procedures and legal entitlements are all examined here, to allow learners to get a grasp of what they have to know to

Absence Management – Stage 2 – record keeping, costing absence and benchmarking provide the chance for analysis and understanding in the context of the learner’s own organisation

Absence Management – Stage 3 – setting out the skills and interventions that managers need to apply in the effective management of absence, including: communication, professional advice, workplace issues and return to work interviews

Traditional Approaches – an examination of performance management, sick pay, discipline, recruitment and selection and how these can lend themselves to effective absence management

Reducing Absenteeism – through less traditional approaches, looking at ‘carrots and sticks’, targets, employee assistance, unusual initiatives and organisational culture.

Recent¬†Developments – considering the impact of ‘fit notes’ and potential pandemics.

At this end of this absence management training course participants will be able to:

  • give a clear definition of what absence is
  • outline the legal and contractual issues around the management of absence
  • have the knowledge to manage absence and to work towards improving overall attendance at work
  • produce a plan to review absenteeism in your team and where required, an action list to implement measures for improvement.